Question 1

What are your regular business hours?

Accepted Answer

STARSTIX is open 8am PT to 5pm PT.

Question 2

What are the hours of customer support?

Accepted Answer

STARSTIX customer support is available from 8am PT to 5pm PT.

Question 3

Where can I get information about your new products and services?

Accepted Answer

Please visit www.starstix.com.

Question 4

Are you open on holidays?

Accepted Answer

We are closed on federal holidays but open Monday-Friday the rest of the year.

Question 5

Do you take online appointments?

Accepted Answer

Not at this time.

Question 6

Do you offer coupons and promo codes?

Accepted Answer

STARSTIX offers discounts and holiday specials throughout the year. Call us for more information at (866) 767-3238.

Question 7

Where can I find pricing information?

Accepted Answer

Call us for pricing and store availability at (866) 767-3238.

Question 8

What are the acceptable payment options?

Accepted Answer

STARSTIX takes all payment methods, including credit cards and ACH.

Question 9

What's the best way to contact you?

Accepted Answer

Call us at (866) 767-3238 or email us at info@starstix.com.

Question 10

What grocery stores do you work with?

Accepted Answer

We partner with thousands of grocery stores throughout the United States including the two largest chains in the world to feature local businesses, like yours, on every single Full-Service checkout lane divider in the store.

Question 11

What is the average number of people that visit the grocery store weekly?

Accepted Answer

The national average is approximately 20,000 shoppers per week.

Question 12

What is the minimum commitment?

Accepted Answer

Call us to discuss your campaign needs at (866) 767-3238.

Question 13

Can I be in more than one store?

Accepted Answer

Yes, your checkout lane dividers can be in more than one store.

Question 14

Can I be the exclusive business on the dividers?

Accepted Answer

Yes, we offer exclusivity to our advertisers. Call us for more details at (866) 767-3238.

Question 15

Do you do the artwork?

Accepted Answer

You can submit your own print ready artwork, or we have graphic designers ready to create an eye catching design for you.

Question 16

How often can I update my artwork?

Accepted Answer

You can update your artwork as often as you like, but there is a $250 production fee per change, per store.

Question 17

How many checkout lane dividers are on the checkout stands?

Accepted Answer

2-3 dividers are placed at every full-service checkout lane.

Question 18

What is a cycle?

Accepted Answer

A cycle is a 28-day period (4 weeks). There are 13 cycles in a calendar year

Question 19

How soon will my new ad design be installed?

Accepted Answer

Your new ad design will be installed in the next scheduled cycle that meets the artwork deadline.

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